What’s new in Social media? Here are some things to look out for in the coming months.

  Chatbots are being more widely used. In most businesses, customer service is key to continued success. Chatbots are one way to provide good customer service. Consumers are demanding more information at a moment’s notice, and chatbots can make that happen with almost instant replies to queries. Consumers will revisit sites that can answer their questions fast. Consider setting up a…

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Prime Day proves to be a big hit for Amazon.

  Prime Day which is promoted as a black Friday kind of event in which shoppers can get incredible deals has proven to be yet another successful strategy for Amazon.   According to Amazon, this year the Prime Day event has proven to be the biggest yet. Shoppers continued to make purchases in record numbers despite ongoing glitches. Amazon…

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